The Citizens Portal is available to everyone, but the level of access depends on the
following criteria:
For Registration:
- Users must be at least 18 years old to register.
- Registration can be completed through the mobile app, website, or at designated walk-in
locations.
For Verification or Approval:
- Accounts created online require verification by the system administrators to ensure
accuracy.
- If you registered at a walk-in service center and received an identification card, your
information was automatically approved and verified.
For Accessing Government Services:
- Providing accurate and valid information is essential for availing government services.
Verification is crucial to maintain the integrity and security of the Citizens
Portal. Here's
why:
- Prevents fraud: Ensures only legitimate accounts are created.
- Protects user data: Safeguards personal information from misuse.
- Improves service access: Confirms the accuracy of information so users
can seamlessly access government services.
If you registered online, a system administrator will verify your details before approving
your account. For those who registered in person and received an identification card, your
information has already been verified, ensuring secure and efficient access to services.
If you wish to delete your account, follow these steps:
- Open the Citizens Portal app or visit the website.
- Navigate to the Settings page.
- Under the Delete account section, enter your password to confirm.
- Confirm your action to initiate the deletion process.
