City of San Fernando
The City of San Fernando, Pampanga, is dedicated to safeguarding the personal information of all users of the Citizens Portal, adhering to the Data Privacy Act of 2012.
We collect personal data necessary for providing and improving the city services available through our portal. This may include names, contact details, identification numbers, and other relevant information required for specific services.
The personal data collected is used exclusively for the purposes of facilitating service requests, communicating with users, enhancing user experience, and fulfilling our administrative and legal responsibilities as a local government unit.
By using our services, users consent to the collection and processing of their personal data as outlined in this policy.
We employ stringent security measures, including technical and organizational safeguards, to protect personal data from unauthorized access, disclosure, alteration, or destruction.
In accordance with the Data Privacy Act, users have the right to access their personal data, request corrections, and demand the deletion or blocking of their data under certain circumstances.
We do not share personal data with third parties except as necessary for providing the requested services, complying with legal obligations, or with explicit consent from the user.
Personal data is retained only as long as necessary for the fulfillment of the purposes for which it was collected or as required by law.
We reserve the right to update this Privacy Policy. Any changes will be communicated through our portal and, where appropriate, through direct communication with the users.